Managed IT Service Provider

Comprehensive IT services and support for your organization 

Virtual IT Services, Providing Proactive Maintenance

Let’s create a cost effective I.T. solution that meets your needs, and grows with you.

Designed to reduce your costs, increase your productivity and mitigate your business risks, we partner with you as your Virtual IT Department, allowing you to focus on running your business, not your technology.

Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a managed services technology plan that aligns with your long-term business goals.

PDS Manage team working together as a Managed IT Service Provider

An extension of your business

We’ll become an extension of your business, a true partner… your “IT guy down the hall.” Our service plans are built around your business, and in a manner that will allow you the ability to budget your IT costs annually. We are committed to continuously identifying and delivering solutions that improve your efficiencies and reduce downtime – as a true partner should.

Helpdesk Support

Having issues? Need support? Please submit a support ticket or call our Helpdesk and our experts will help you out!

Our Packages

PDS Stack 360

In the dynamically evolving world of technology, our “PDS Stack 360” stands as your all-inclusive solution, offering an unparalleled integration of IT services, designed to streamline and secure your business operations from all fronts. This package encompasses everything – from Server Management and Desktop Management to Security protocols and Business Continuity and Disaster Recovery (BCDR) planning, ensuring your business thrives without hitches. With the addition of Vendor Management, Project Management, IT Planning, and Compliance Management, we pave the way for strategic growth and fortified security. The Hardware Lifecycle Management, IT Procurement Services and swift Emergency Response services encapsulate a proactive approach to IT solutions. What sets our “PDS Stack360” apart is the personalized attention your business receives from a dedicated Technical Account Manager (TAM) and a virtual Chief Information Officer (vCIO), who work collaboratively to align technology strategies with your business goals. Choose “PDS Stack 360” for a 360-degree, integrated, and proficient IT management solution, fostering business resilience and innovation.

On-Demand IT Services

In the rapidly advancing technological landscape, our “On-Demand IT Services” package stands as the gateway to swift, flexible, and personalized tech solutions, tailored precisely to meet your unique business demands. Recognizing that every organization has its distinct requirements, we offer this as our minimum service stack, with the added advantage of customized solutions hand-picked by you, ensuring an ideal match with your business goals and strategies. This nimble service suite adapts to your needs, offering not just support, but a partnership that evolves with your business, fostering growth and innovation at every step. Choose our “On-Demand IT Services” for a responsive, reliable, and individualized tech solution experience, always ready to cater to your immediate IT needs.

Partner-Pulse IT Services

In a fast-paced and ever-evolving digital landscape, “Partner-Pulse IT Services” stands as a beacon of unparalleled support, seamlessly integrating with your in-house team to elevate operational efficacy and innovation. This service is not just about assistance; it’s about forging a partnership where your objectives become our milestones. We offer augmented support, complementing your in-house IT team’s efforts and providing a robust array of higher-level services that can pivot quickly as per your dynamic needs. With us by your side, experience a cohesive blend of knowledge and expertise, ready to propel your business to new pinnacles of success and technological forefront. Choose “Partner-Pulse IT Services” for a reliable relationship that nurtures growth, fosters innovation, and emboldens your business prospects working closely with your in-house it team.

Backup / BCDR Services

A good Disaster Recovery Plan increases the likelihood for business survival. Industry statistics demonstrate that 60% of businesses that lose their data will shut down within 6 months of the disaster. Your business needs a solution that offers data protection and immediate restoral in the event of a catastrophe. We have the solution that will backup servers, workstations, files, folders software, bare metal images, archives and versioning. Our Data Recovery Solution can be configured for immediate on-site failover and restoral. Data is stored in the Cloud and onsite for rapid recovery. A good Disaster Recovery Plan increases the likelihood for business survival – and where you store your data for recovery really matters!

Why Work With Us?

We’ll become an extension of your business, a true partner…your “IT guy down the hall.”
Increase Productivity

We partner with you as your Virtual IT Department, allowing you to focus on running your business.

Mitigate Business Risks

We identify your vulnerabilities, and perform a threat analysis to determine your business risks.

Budget Your IT Expenses

You design a managed services technology plan that aligns with your long-term business goals and budget.

Managed Service Provider

Need an IT Team on your side?

We’ll become an extension of your business, a true partner…your “IT guy down the hall.” Contact us to get an assessment of all your internal IT needs!